Visiting TheCubicle: Frequently Asked Questions

Welcome!

Thank you so much for your interest in visiting TheCubicle! Our goal is to give you the best possible speedcube and twisty puzzle experience. Come try out puzzles, meet our team, and pick up some cubing tips. We’re very excited to share our favorite hobby and lifestyle with you!

Below, you’ll find answers to common questions to help you plan your visit and know what to expect.

Where are you located?

We’re located at 8 Westchester Plaza, Suite 184 in Elmsford, New York 10523. The purple line is our street. The purple star is a pretty accurate representation of our position in the building. You can access our street by either using the red path or the blue path. 

How do I get there?

We’re in Building 8, at the end of the road. Continue toward the dead end and look for our entrance near Building 8. 

Is parking available?

Yes. Parking is free and usually available near our building. You can use any space marked for TheCubicle or any unreserved space. Please avoid spaces reserved for other businesses.

Can I visit without an appointment?

Yes, walk-ins are welcome when we can accommodate them. If you know you’re coming, please book an appointment. Even a same-day or last-minute one helps because it lets us make time for you alongside scheduled guests and our daily work. If you stop by without an appointment, we’ll do our best to welcome you. But, you may need to wait or keep your visit brief if we’re busy. On especially busy days, we may be unable to host walk-in visitors.

Can I bring friends or family?

Yes! Friends and family are welcome. Our space can accommodate up to six visitors at a time, so please include everyone in your group when booking. If you have more than six people, reply to our booking email before scheduling, and we’ll do our best to accommodate your group.

What if I’m running late or need to change my visit?

Please use the link in your booking confirmation to reschedule/reply to your booking email as soon as you can. That helps us make sure someone is available when you arrive.

What can cubers expect?

Come hang out and talk cubes with us! You can try puzzles, get tips, ask all your cubing questions, and browse the warehouse. We love showing visitors what’s new (and sometimes what’s coming soon), and we can tell you about upcoming events. You’ll also get a special in-store discount while you’re here.

Is there anything parents can do? 

Absolutely! First, we love seeing parents support their kids’ interest in cubing. If you’d like to chat, our team is always happy to talk about cubes or anything else. You’re also welcome to take a break, have a seat, and use our Wi-Fi while your kids explore. And please ask us anything, especially if you’re wondering how to support your kid’s favorite hobby. 

And, if there’s something that would make your visit more enjoyable as a parent, please tell us! We’re always looking for ways to make the space more welcoming for you, too.