Shop Pay FAQ

INTRODUCING SHOP PAY INSTALLMENTS

Cube now, pay later!

Our new installment payment plan on Shop Pay allows you to split your purchase amount (typically between $50 and $1,000) into 4 equal, biweekly installment payments -- with 0% interest, no hidden or late fees, and no impact on your credit score*. In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

*Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.


WHERE CAN I FIND SHOP PAY INSTALLMENTS? 

After adding your items to your cart and selecting Shop Pay as your preferred payment option, select Shop Pay Installments to pay in four installments. 


HOW ARE CHARGES MADE? 

After you select Shop Pay Installments and make the first payment, the 3 remaining payments are automatically charged to your debit or credit card every 2 weeks. You’ll get an email reminder before each payment is charged.


ARE THERE LATE FEES?

No, there are no late fees if you miss a scheduled payment.


WHAT IF I MAKE A RETURN ON A PURCHASE MADE THROUGH INSTALLMENTS WITH SHOP PAY?

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

  • A smaller payment balance on the final payment
  • Less future payments on the remaining loan balance
  • If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

 

WHICH PAYMENT METHODS ARE ACCEPTED IF I USE THE OPTION TO PAY INSTALLMENTS ON SHOP PAY?

The installments option on Shop Pay is available on debit and credit cards.