The WitEden 3x3x10 II isn't your standard cuboid. This one has middle layers that are incorrectly oriented. It is going to take some work to fully scramble this one, only then can you get to the fun of solving it!
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Our Promise to You
All of our products are guaranteed to be free of defects, or we will replace and reship at no cost to you. Please contact us within 4 weeks (28 days) past the delivery date to report any issues with items you have purchased.
Please note that some new cubes when being used for the first few times may experience what is termed a "pop". This is when one or more parts of a puzzle pop out without any damage actually being done to any of the pieces. This also occurs from time to time during normal usage. Pops are typically not considered a defect if the parts which come off can be reassembled by hand.
The corners on 2x2 puzzles should not be twisted as doing so may snap the piece. Damage caused by corner twisting is not considered to be a defect.
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The solve combines elements of a 3x3 solve, cuboid solving, and intuitive solving. It's a lot of fun, but you have to handle this puzzle with care as it is quite prone to popping. The turning is not that great, but I think it's understandable when considering how the puzzle is built and how it works. The turning is good enough that if you're careful and patient with it, you should be able to avoid popping in most cases. However, it popped on me once even when I was being very careful with it. Apparently, one of the screws in the core was too loose and that center popped right off mid-turn, taking all the edge and corner pieces of that layer with it. Fortunately it wasn't too difficult to put it back together (took about 10 minutes or so to rebuild that layer). In the end I had to switch around some edges and corners when I reached some impossible situations (e.g. a single flipped edge on the last layer and a single rotated corner). When reassembling it in its scrambled state, it can be difficult to know if you're putting in the pieces the right way or not.